Returns & Shipping

Delivery and shipping information

for Europe & the rest of the world

We ship your order from Germany. Shipping takes place on working days, often on the day your order is received, but at the latest on the following working day. (1)

Delivery times 

  • Germany, 1 – 4 working days
  • European Union, 2 – 7 working days
  • Worldwide (including overseas), 5 – 21 working days


  • Within Germany: EUR 4.90
  • All EU countries (except Germany): EUR 6.90
  • Worldwide shipping (outside the EU): EUR 14.90

The following conditions apply:

  • The goods are delivered worldwide.
  • Shipping costs (including VAT)


Customs and tax costs

  • There are no costs or fees for customs duties or taxes within the European Union . After the purchase, private consumers receive an invoice from us with German sales tax. Corporate customers must provide their UID / VAT as part of the registration / ordering process. Unfortunately, subsequent additions and invoice corrections are not possible.
  • Orders that are delivered to a country outside the EU are always treated by us exempt from VAT and the net order value is stated. Depending on the value of the goods, the import sales tax is only levied after the border has been crossed into the delivery country. This tax is usually payable upon delivery to the postal service provider, as are any fees for receiving import sales tax. Please note the import sales tax exemption limits and regulations in your country!


Important for Switzerland - Attention Swiss customers! 
We strongly recommend using 

 For a fair fee, this service takes care of all customs formalities as well as delivery to your door. Important: Register here for free before placing your order with us…

Links to the FAQ and their prices (also for returns)


(1) We only ship advance payment orders after receipt of payment


including Switzerland & Liechtenstein

If you want to return goods purchased through us, please only address them to

Die Formel e.K. 
Hochend 88
47509 Rheurdt

Before returning, please contact us at:
We are happy to try to find and offer the best possible way for your return.


Important for Switzerland - Attention Swiss customers!
Returns from Switzerland: We strongly recommend using for your orders and returns.

Links to the FAQ and their prices (also for returns)